Documentation
Navigate to JoomBook → Locations → New to create a new location, or click on an existing location to edit it. Each location represents a physical place where appointments can be booked.
Location Details
| Field | Description |
|---|---|
| Name | Name of the location. Shown in the booking wizard and emails. |
| Street / House No. | Street address of the location. |
| City | City name. |
| Postcode | Postal code. |
| Country Code | Two-letter ISO 3166-1 country code (e.g. DE, AT, CH, GB, US). |
| Phone | Public phone number of the location. |
| Public contact email of this location. Used as the reply-to address on all customer emails for this location. | |
| Timezone | Timezone for all appointments at this location. Overrides the global default timezone. |
| Description | Optional description for the location. |
| Logo / Photo | Logo or photo of the location. Shown in the booking wizard. Can also be used as the email logo - configure this under Settings → E-Mail Notifications → E-Mail Logo → Location image. |
Business Hours tab
Define the opening hours for this location. For each weekday you can set two time blocks - useful for a midday break (e.g. 09:00-12:00 and 13:00-18:00). Toggle a day off if the location is closed on that day.
You can either type the times directly or pick them from a list using the small button next to the field - both lead to the same result. Typing is faster if you know the hours; the list helps if you do not.
Use Apply first row to all days to quickly copy the hours of the first day to all other weekdays.
Staff members can either inherit these business hours as their own working hours, or define individual working hours in their own staff profile.
Business Closures & Closed Days (section within the Business Hours tab)
At the bottom of the Business Hours tab you define when the location is fully closed - in two ways:
- Date ranges (business closures): define as many periods as you need, each with a label, start and end date and optionally a From time and To time (e.g. summer holidays, Christmas). Without times the whole day is closed; with times only that window - so a shop can close for just two hours as well. Use Add another period below the table to add as many rows as you need; each row has its own delete button.
- Individual days: click individual days directly in the calendar to mark them as closed (e.g. public holidays) - just like a staff member absence. Clicking again removes the mark. Use the toggle to switch between year, month and week view.
In the calendar of this form, closure periods are shaded blue, hour-based closures are hatched and individually marked days are red. These colours are only there to help while you enter the dates.
Payment Methods tab
In the Payment Methods tab you define which on-site payment methods are accepted at this location. This tells customers how they can pay for the service on site. If a business only accepts cash, for example, that is exactly what is stored - the customer then sees the note directly in the booking summary and in the confirmation email.
- Cash
- EC card / Girocard
- Credit card (Visa / Mastercard)
- PayPal (QR code on site)
Enable the desired payment methods with the toggle. Cash is enabled by default. Because payment methods are set per location, a business with multiple locations can offer different payment methods at each one.
